Archive | June, 2015

How High Is Your Listening Quotient

Listening is one of those behaviors that most people take for granted. Until, that is, they miss something very important that impacts their job and career. So when interviewing for a developmental client, I inevitably ask about my client’s listening skills. Nearly always the first response is that the client is a “good listener.” Then […]

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No, You Can’t Become a Better Listener by Listening Harder

Listening is far more difficult, more fatiguing and often more frustrating than talking. But no, you can’t become a better listener by listening harder. And furthermore, even the best listeners have to bite their tongues to stop from reacting, interrupting or verbally identifying with the person talking. But there are a few simple ways to make […]

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When Your Best Career Theory Is Wrong. Dead Wrong!

As a research-based consultant, I’m used to getting my ideas tweaked by new research. After all, I think of myself as a fairly flexible, open guy, so a small adjustment to my theories and ideas is usually illuminating. But unknown to Harvard’s Rosabeth Kanter, she took a Shillelagh, a big club to one of my big […]

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