Archive | October, 2013

When Silence Always Beats Talk

Silence, when supported by intelligent questioning, is easily one of the most useful interpersonal tools in the managerial repertoire. Silence inevitably beats talk for enhancing higher order thinking, including complex analysis, evaluation, creativity, problem solving and decision making. The problem is that managers are either ignorant of its use, or—more significantly—the magnitude of change required […]

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‘The Fifth Estate’: Authoritarian Leadership and Collateral Damage

Cumberbatch Bill Condon’s new movie thriller, The Fifth Estate, has been reviewed as a study of technology and ethics. The thriller about the rise of WikiLeaks and Julian Assange initially moves rather slowly, explaining the internet to its audience. But thirty minutes into the movie, the ethical questions surface with the NYTimes’ Bill Keller, the […]

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The We in Employee Engagement

We are all in employee engagement together. Peter Drucker on we: The leaders who work most effectively, it seems to me, never say “I.” And that’s not because they have trained themselves not to say “I.” They don’t think “I.” They think “we”; they think “team.” They understand their job to be to make the […]

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Mariano Rivera—Nothing But Class

If you want a lesson on how to compete and succeed, look no further than Mariano Rivera, says business and leadership blogger Dan Oswald. If you want a role model for handling success with grace and class, look no further than Mariano Rivera. Dan Oswald, CEO of BLR®, offered his thoughts on what leaders can […]

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What Does Local Government Value in HR?

As of this writing it is a bad time to write about government productivity given the current shutdown in Washington.  But, in many places local government is one of the largest employers and their HR policies (and how they are managed) have a big impact. In Los Angeles, where I live, we have new mayor, […]

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How Much Do You Know About How You Learn Best?

How Much Do You Know About How You Learn Best? Early in a client’s development, one important issue always comes up. If the client doesn’t bring it up, I do. It’s this: how does he or she go about learning and what are the best ways for them? A few talk about learning styles—the notion […]

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What Do Managers Actually Do All Day?

By the time a smart Gen-Yer has been employed for a few years, the opportunity to manage begins to take shape. Thus, in this blog I intend to revisit a highly relevant subject: what do managers actually do? Leaders in the field have all answered the question in the same very traditional way. However, as […]

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Employee Engagement Coaching Tool: The Pyramid of Engagement

Let’s achieve sustainable and good work that makes a difference Originally the pyramid of employee engagement was designed to foster a behavioral, action and evidenced based approach to engagement that was  less about feelings, attitudes, and emotions and more about what we actually do to engage. I am offering more coaching to people who are […]

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