Archive | January, 2013

Employee Engagement Friday Factoid #18: A Big Heaping of Engagement

A big serving of employee engagement DecisionWise quantified the impact on customer or guest perceptions.  Over a one-year period, restaurants ranking in the top 10 percent of locations for levels of employee engagement experienced nearly a 300 percent increase in guest satisfaction ratings.  Conversely, locations with employee engagement scores in the bottom 10 percent or […]

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What’s Good About Bad Bosses?

One of the ironies of work relationships is that we tend to gain more in-depth lessons from bad bosses than good ones. The endless list of bad bosses includes the following: assholes, control freaks, time wasters, poor communicators and etc. At one time or other nearly all of us have to deal with a bad […]

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Collective Intelligence. . . or, Collective Stupidity?

Collective intelligence has been around for a long time–and in many different forms. For example, people from all over the world collectively created Wikipedia and Linux, high quality intellectual products. But what makes for the best, the most trusted collective intelligence? Is it a lot of smart people, or perhaps more creative folk? It’s a […]

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Employee Engagement Friday Factoid #15: Wandering Mind

Turn wandering into wondering A 2010 study of 2,250 adults by two Harvard University psychologists found that people’s minds wander an astounding 47 per cent of the time.  http://www.corporateknights.com/article/zen-and-art-work Commentary How much of our engagement with work and with others just wanders off with a mind that is challenged to stay focused. Can you change […]

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How Employers Can Participate in National Mentor Month

January 2013 is National Mentoring Month, which is the perfect time for employers that may be interested in establishing an external mentoring program to learn about how they can get started and enjoy the benefits of providing employee-mentors while helping their local community. In this video, BLR interviews an expert on internal and external business […]

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